Support

Thanks for using Recolorizer. Most questions are answered below; for anything else, write to info@ioscorner.com and include the anonymous identifier and app version shown in Settings → Contact support (the app pre-fills them; they contain no personal data).

Frequently asked

Do my powders expire? No. Powders are a one-time purchase, they never expire, and your balance is never deleted.

The colorization failed — was I charged? No. A failed colorization returns the powder automatically, and the app tells you so.

Restore purchases on a new phone. Open Settings → Restore purchases. Your balance is tied to an identifier stored in your iCloud Keychain, so signing in with the same Apple ID brings it along.

Are my photos stored? No. Photos pass through our server in memory and are never written to disk. Details: https://recolorizer.ioscorner.com/privacy.

Which photos work best? Clear, well-lit black-and-white scans. Very small images (under 64 pixels) are rejected; the app scales large photos to 4096 pixels on the long edge before upload.

Reset my data

Settings → Reset my data wipes the gallery on your device and retires your anonymous identifier on the server. Unspent powders are forfeited — the app shows the count before you confirm.

Contact

Email: info@ioscorner.com · Privacy: https://recolorizer.ioscorner.com/privacy · Terms: https://recolorizer.ioscorner.com/terms